Terms of Service

1. Provider and scope

These Terms govern use of AstraSEO supplied by AstraSEO OS — operator details pending, [registered street, postal code, city, country]. They apply to registered users and organizations. Mandatory consumer law and individually agreed written terms prevail where they conflict with these Terms.

2. Account and authority

• You must provide accurate information, protect credentials and promptly report unauthorized access.
• A person creating or purchasing for an organization confirms authority to bind that organization.
• Tenant owners control memberships, roles, connected providers, publication settings and data submitted by their users.
• Accounts may not be sold, shared outside the licensed organization or used to evade limits.

3. Service and availability

AstraSEO provides software for SEO, content, visibility, reporting, integrations and governed automation. Features may evolve. No ranking, traffic, revenue, indexing, publication or third-party approval result is guaranteed. Maintenance, security incidents, provider outages and force majeure may temporarily affect availability.

4. Packages, credits and add-ons

• Core modules are made available according to the package’s sites, seats, usage and operational limits.
• AI credits are internal consumption units, not money, securities, stored value or transferable property. They have no cash redemption value.
• Monthly included credits may reset and ordinarily do not roll over unless the offer states otherwise.
• Purchased credit packs remain usable while the account is active, subject to fraud prevention, refunds, chargebacks and these Terms.
• Autonomous modules are separate monthly add-ons. They may additionally consume AI credits because the add-on pays for orchestration, scheduling and governance rather than unlimited third-party inference.
• The administrator may correct obvious metering errors and will keep a tenant-visible credit ledger.

5. Prices, taxes and payment provider

Prices and billing periods are shown before checkout. The active hosted payment provider may be the seller or Merchant of Record and may calculate tax, issue invoices, perform fraud checks and collect payment under its own terms. Where AstraSEO is the seller, applicable taxes are added or included as disclosed.

Subscriptions renew automatically for the selected period until cancelled. Cancellation takes effect at the end of the paid period unless mandatory law or the checkout terms provide otherwise. Failed payments may trigger retries, restricted access, suspension or termination.

6. Free trials and promotions

Trials, discounts and promotional credits may have eligibility, duration and conversion conditions. Abuse, duplicate accounts, resale or automated sign-ups may result in withdrawal. Unless clearly stated otherwise, promotions cannot be combined or exchanged for cash.

7. Customer content and permissions

Customers retain ownership of content and data they submit. They grant AstraSEO and necessary subprocessors a limited right to host, process, reproduce and transform that material only to provide, secure and improve the service as configured. Customers warrant they have all required rights, notices and lawful bases.

8. AI outputs

• Outputs may be incomplete, outdated, biased, similar to third-party material or factually wrong.
• Customers must review accuracy, originality, disclosures, intellectual-property rights and legal compliance before use or publication.
• AstraSEO does not warrant exclusivity or ownership of AI output where law or provider terms do not allow it.
• Automated publication should use approval gates appropriate to the customer’s risk.

9. Acceptable use

• No unlawful, deceptive, infringing, abusive, malicious or privacy-invasive activity.
• No spam, undisclosed paid links, artificial search traffic, credential theft, malware, PBN manipulation, hacked placements or evasion of search-engine/provider rules.
• No probing, scraping or access beyond authorized tenants, sites, APIs or rate limits.
• No use that creates unreasonable infrastructure or provider cost, interferes with others or circumvents credits and package controls.
• AstraSEO may block, rate-limit, quarantine or suspend risky activity and preserve evidence where legally permitted.

10. Third-party services

Integrations and external providers are independent services. Their availability, data, prices, policies and outputs are outside AstraSEO’s control. Connecting a service authorizes the necessary data exchange. Customers remain responsible for their external accounts and compliance with those providers’ terms.

11. Suspension and termination

AstraSEO may suspend access for security risk, legal requirements, non-payment, material breach or harm to the service. Where reasonable, notice and an opportunity to cure will be given. Customers may cancel through the available billing portal or support channel. On termination, access ends and data is handled under the Privacy Notice, DPA and mandatory law.

12. Warranty and liability

The service is provided with the level of care required by applicable law. To the maximum extent permitted, AstraSEO is not liable for indirect or consequential loss, lost profits, lost rankings, third-party platform decisions or customer publication choices. Nothing excludes liability that cannot lawfully be excluded, including intent, gross negligence, injury to life/body/health, mandatory product liability or statutory consumer remedies.

For business customers and ordinary negligence concerning non-essential obligations, aggregate liability is limited to foreseeable typical damage and, where legally permissible, the fees paid for the affected service during the preceding twelve months.

13. Indemnity for business customers

Business customers will defend and indemnify AstraSEO against third-party claims arising from unlawful customer content, missing permissions, misuse, unauthorized publication or breach of provider policies, except to the extent caused by AstraSEO.

14. Governing law and disputes

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. For merchants and public-law entities, the agreed venue is the operator’s registered office. Mandatory consumer jurisdiction and protection rules remain unaffected.

15. Changes and severability

Reasonable changes may be made for legal, security, technical or product reasons. Material adverse changes will be communicated with the notice required by law. If a provision is invalid, the remaining provisions continue to apply.